Every after-sales service shall have a detailed record of the customer's product problems and handling methods. The records shall be sorted into volumes and filed on a monthly basis, and submitted to the technical department for filing. The problems found in the after-sales service shall be summarized in a timely manner, discussed with the technical department, the quality inspection department and the production department, and a proper solution shall be proposed for the technical department to improve in a timely manner;
The EN S355ML steel plates, wear-resistant steel plate has complete specifications and many varieties, and has become a commercial series. The thickness of the wear-resistant alloy layer is 3-20mm. Wear-resistant steel plates are divided into three types: ordinary type, impact resistant type and high temperature type. Wear-resistant steel plate can be cut, bent or crimped, welded and punched, and it can be processed into various parts that can be processed by ordinary steel plate. The cut wear-resistant steel plates can be tailor-welded into various engineering structural parts.
QSTE380TM material is a cold-formed hot-rolled pickled automotive structural steel.chemical compositionC: ≤0.12, Si: ≤0.35, Mn: ≤1.40, P: ≤0.03, S: ≤0.025, Alt: ≥0.01Mechanical propertiesYield strength MPa: ≥380Tensile strength MPa: 450-590Elongation: ≥23
After the order is finished, our after-sales service center will send an email to make a feedback about our steel products' quality. We have phone service every three months to remind our customers of the possible problems and collect advices or suggestions in quality and service. Upon the collection of advices or suggestions, our after-sales service will quickly make technical solutions to wipe out the customer problem.