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The Philiphine customer is our old customer, and they are engaged in offshore oilfield resources drilling projects. Thus they have regular steel demands. They ordered 1008 tons API 5L grade B ERW pipes and Q345B seamless pipes from us in April 2018. And told us that is a regular demand almost every two month. Since our first success cooperation, we have cooperated with each other regularly. And they also bring us new opportunities and signification in Philippians market.
Our company's logistics breaks through the perspective that the center of transportation service is ability, and emphasizes that the purpose of transportation service is customer first. Customer demand determines the content and mode of transportation service, while production is often small batch, diversified and consumer demand tends to be diversified. In the case of personalization, our logistics service also provides personalized service projects.
After the order is finished, our after-sales service center will send an email to make a feedback about our steel products' quality. We have phone service every three months to remind our customers of the possible problems and collect advices or suggestions in quality and service. Upon the collection of advices or suggestions, our after-sales service will quickly make technical solutions to wipe out the customer problem.